Privacy Policy

Introduction

Australian Freestyle Football Academy ("AFFA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we protect it.

2. Information We Collect

We may collect the following categories of personal information:

• Contact details: name, email address, phone number, and emergency contact information.
• Payment details: billing address and Stripe payment information. AFFA does not store full card details.
• Workshop information: booking preferences, session attendance, and ticket quantity.
• Usage data: information about how you use our website, including device information, browser type, and page interactions.

3. How We Use Your Information

We use personal information for the following purposes:

• Processing workshop bookings and payments.
• Communicating with you about your registration, changes, or updates.
• Providing customer support and responding to inquiries.
• Improving our website, workshops, and user experience.
• Sending marketing communications if you opt in to receive them.

4. Disclosure of Personal Information

We may share your personal information with the following parties:

• Service providers: payment processors, email platforms, hosting providers, and other vendors who support our business.
• Legal and regulatory authorities: when required by law or to respond to lawful requests.
• Marketing partners: only when you have agreed to receive marketing communications.

We will not sell your personal information. We only disclose it as necessary to provide our services or comply with legal obligations.

5. Security Practices

AFFA takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

• We use secure servers and encryption where appropriate.
• Access to personal data is limited to authorised staff and service providers.
• We regularly review our security practices to improve our protection of personal information.

6. Use of Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site, improve performance, and deliver a better experience.

You can control cookies through your browser settings. If you disable cookies, some website features may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When information is no longer needed, we securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing activities.

To exercise your rights, please contact us using the details below.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.